TERMS AND CONDITIONS
How does the Annual Print Series work?
The Annual print series (APS) releases will be pre-announced via our mailing list + social media and made available for purchase during a pre-release and post-release events.
The APS idea started in 2012, releasing one print edition every year since then.
When will I receive my item?
I Live in a Farmhouse, in the countryside. I go to the city once every last week of the month to ship all orders at once. So please expect between 1-4 weeks time for shipping, depending on the date of your order.
You’ll get an email from us with purchase confirmation and when your order ships, with tracking information.
Shipping rates for overseas clients are included in the price of the pieces. We estimated a fixed price based on an average value including packaging and we use high-quality packing materials to protect your items for the trip.
Our international shipping charges do not include the destination country’s duty, tax or customs fees. If applicable, these will be assessed upon delivery. We cannot and will not falsely report on an item’s value to help you avoid these fees.
Estimated delivery times are not guaranteed and items will sometimes get tied up in customs for weeks, so please be patient.
Just be sure we will make everything in our power to minimize delays as much as possible.
Pieces on paper (prints & original drawings)
Please note that even though all the pieces on paper are done on 100% cotton papers of extremely high quality, it’s very important that you keep it away from moisture and humidity. Original works on paper need care and attention, do not leave them on places/walls with the risk of water damage, it will last for generations if its being taken good care of.
Please contact us immediately about lost or damaged items
Keep all original packing materials as they may be needed for insurance investigation purposes.
Email email@example.com to let us know about any damage ASAP. If possible, include pictures.
We’ll be in touch with next steps.
Information you provide through the ordering process will only be used to keep you up-to-date with your order’s progress and to contact you if there are any issues.
Subscribers to the mailing list will only receive Imai Yusk’s related announcements, and may unsubscribe at any time.